If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The rooms are nice & airy & had a see view, stayed in Block3. Love the people. The front desk was nice polite & kinda quick on the check-in.The rooms are nice & airy & had a see view, stayed in Block3. I found that they were a bit unprepared for large groups based on my experience as well as a particular the attendant at the front desk was very rude. Entertainment through out would break the day up and lead into the evening. Hideaway At Royalton Negril: Destination wedding - See 1,924 traveller reviews, 1,744 candid photos, and great deals for Hideaway At Royalton Negril at Tripadvisor. Sean at the sports bar was great as well. Okay after traveling on a rough ride the last thing I wanted was a tour. - See 4,125 traveler reviews, 4,445 candid photos, and great deals for Royalton Negril at Tripadvisor. It is actually cheaper to stay in the Hideaway than upgrade in the Negril to the diamond club. Room 6014 is a hot mess, overall. The really bad thing we encountered was poor planning. Lots of them looked like they didn’t want to be there which is certainly a disappointing service considering the amount we paid and were expected and told we would be made to feel “special”. more. This only happened once as well. Royalton. The Italian restaurant wasn't worth the time or the 45min wait. This is a systemic problem. Resort was beautiful, rooms and service were excellent. Room was nice, a bit far from main building. The TV is good you can order room service on it & reception ring you to confirm order. We were hungry all day every day. Wedding : Hideaway At Royalton Negril - See 1,926 traveller reviews, 1,744 photos, and cheap deals for Hideaway At Royalton Negril at Tripadvisor. Royalton Negril - was the worst experience we’ve ever had. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Nothing exceptional for sure. When my partner & I first arrived we was allocated to our room which was nice & modern. I could go on and on but I know I’m always put off reading long reviews! There were some hiccups but I think they will be corrected as the resort continues to thrive. The rooms are nice & airy & had a see view, stayed in Block3. Food was average for all-inclusive. We appreciate your comments highlighting the cleanliness of our resort, delicious food and the hospitality of your attentive Butler Chris who contributed positively to your stay; he will be recognized for his outstanding service. I want to say thank to all the staff at the Royalton we haven’t gone home yet but our holiday has been THE BEST and everyday just gets better!The entertainers are wicked Brandon did a personal Singing lesson for my girl and her best friend and they loved it!I want to personally mention Simone (buffet staff) Andrew (Cabana diamond club) Chantelle and Meggon (diamond club staff) Cortney (diamond club beach cleaner) Kevon (Martini Bar) Franklin (Sports bar) Sabrina (trainee house Keeper/cabana) shakeria (Cabana organiser) Andrea (House keeper for 2115) Brandon & Shane (entrainment staff)Thank you Royalton for making our holiday fantastic!! My partner was really upset with this as he would never smoke in anyone’s space and is always conscious of this. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The hotelThe hotel in itself is very clean, beautiful area and not too far from the airport (about an hour and a half). Also, lots of the staff asked my partner for a cigarette which made us feel uncomfortable saying no! We had entirely too much fun with those 5. AMAZING Honeymoon!!!!! The Italian restaurant wasn't worth the time or the 45min wait. The rooms are nice & airy & had a see view, stayed in Block3. I walked away fro, the tour info. Dear Charlotte H,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting the hospitality of hosts mentioned in your comments; they will be acknowledged for their exceptional service, cleanliness of the resort, delicious food, and beautiful location.Please accept our sincerest apology for any inconsistent service you had received throughout your stay. The Zen restaurant was fun but again the food was slightly bland we had to ask for salt & pepper. The TV is good you can order room service on it & reception ring you to confirm order. Will be one of the top resorts once construction is finished. Regards,Royalton NegrilManagement Team. Poor planning, Ask FarAway812484 about Royalton Negril Resort and Spa, Ask Littlesunshine14 about Royalton Negril Resort and Spa, Ask paulabN9286WL about Royalton Negril Resort and Spa, Ask CharHathaway about Royalton Negril Resort and Spa, Ask cooljc713 about Royalton Negril Resort and Spa, Hotels near Royalton Negril Resort and Spa, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Negril, Hotels near Natasha's One Love Massage Spa, Hotels near I am OM Yoga and Pilates Studio, We compared the lowest prices from 6 websites, Grand Lido Negril Au Naturel All-Suite-Resort, We compared the lowest prices from 5 websites, We compared the lowest prices from 4 websites. Royalton Negril: family wedding! Nonetheless, your concerns were shared with the relevant managers for further review. Dear Tammie J M,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.We are thrilled to read your comments highlighting our beautiful swim out suites, it was certainly a pleasure hosting you and we look forward to your return.Regards,Courtney MillerGeneral Manager, Absolute blast!! We saw other Butlers getting their guests lunch and drinks for around the pool, some were even getting their towels for them but we never had this! Easy dining and a large variety of quality food. Ask carol s about Royalton Negril Resort and Spa, Great people. If you are considering upgrading to diamond club,you will not be entitled to dine or use areas in the Hideaway section of the hotel! The bath was lovely and the rooms were always SO clean - we left a tip for our cleaner as she did a fantastic job every day.Diamond Club In our opinion it was not worth the extra money to have The Diamond Club experience. The resort is still partly under construction. It was a pleasure hosting you and we hope to welcome you again so that we can deliver a memorable vacation experience.Regards,Royalton NegrilManagement Team. When my partner & I first arrived we was allocated to our room which was nice & modern. The former Grand Lido Negril was demolished in 2015 -- aside from the trees -- and rebuilt as three separate resorts: the family-friendly Royalton, adults-only Hideaway, and clothing-optional Grand Lido Negril Au Naturel All-Suite Resort.Opened in 2017, the design is modern and fresh, though many past guests have reported maintenance issues -- from power outages to roof leaks. Hideaway at Royalton Negril Weddings. The entire staff was excellent where ever we went we were treated great!!! Review tags are currently only available for English language reviews. Royalton Negril: Wedding in Jamaica - Read 4,047 reviews, view 4,331 traveller photos, and find great deals for Royalton Negril at Tripadvisor. The TV is good you can order room service on it & reception ring you to confirm order.The food in the hotel is slightly bland & could do with bigger portions in the Restaurants. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. Dear Sher167,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.It saddens us to hear that we were unable to exceed your expectations this trip, please accept our sincerest apology for the inconveniences you experienced during your stay. Nichola F at the front desk was extremely helpful. Do not upgrade to Diamond club . Answered: Hi, we have just booked our wedding at The Royalton for May 2022. Our room was clean and the layout amazing! What resort runs out of bacon at breakfast at 0800 in the morning? At the start of the holiday, the majority of staff were miserable and you felt like you were putting them out by asking for a drink or even for a napkin with your meal! Very little beach to enjoy and walk on. The food in the hotel is slightly bland & could do with bigger portions in the Restaurants. It is regrettable to learn that we did not exceed your expectations during your stay. We've had the same problem at other Royalton resorts, as well.The highlight of our trip was the staff. You don’t actually need to book and Eugene booked us in at 7pm when we requested 8pm if he was going to book. No way would I trust my wedding to a resort still being built. We are delighted to view your comments highlighting the cleanliness of our room, amazing room amenities and the variety of food.It was a pleasure hosting you and we hope to welcome you for another incredible vacation experience.Regards,Royalton NegrilManagement Team. The front desk was nice polite & kinda quick on the check-in. A wedding along the white, sandy shores of Negril at an adults-only paradise will create the most flawless atmosphere for the most important day of your life. Royalton Negril: Wedding - Read 4,052 reviews, view 4,337 photos, and find great deals for Royalton Negril at Tripadvisor - See 4,139 traveler reviews, 4,464 candid photos, and great deals for Royalton Negril at Tripadvisor. They was constantly ask you what you want only to be told they have run out or we have just finished...I had to ask 100 times for Mango which seems like the hotel only save for DiamondClub Members, what I find strange because you can get Mangos all over the island lol. Royalton Negril: Wedding - Read 4,048 reviews, view 4,331 photos, and find great deals for Royalton Negril at Tripadvisor The Zen restaurant was fun but again the food was slightly bland we had to ask for salt & pepper. Didn't realize how much of a disaster it was until we moved to 6015. Dear PaulabN9286WL,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us. Overall okay trip but will not go back. We stayed at the Royalton from 24/10/19 a 04/11/19 and the holiday certainly improved towards the end. We will search for something else in the Caribbean or Riviera Maya in the future. You get a separate part of the beach and a pool to yourself with a beach bar which provides food. Stay here!!! The SteakHouse Restaurant was suppose to be good, I asked the chef about that salmon he said it was good so I ordered the salmon & it was so dry couldn't even eat it, the took out all the oils outta salmon so that went back only to be replaced by steak which wasn't that bad. They was constantly ask you what you want only to be told they have run out or we have just finished...I had to ask 100 times for Mango which seems like the hotel only save for DiamondClub Members, what I find strange because you can get Mangos all over the island lol.The drinks on the non DiamondClub side are so sweet you may lose a tooth after 5 days, I would recommend you go over to Diamond club to get drinks they are made properly even the fruit smoothies are real fruit whereas the non diamond club is syrup in drinks. The SteakHouse Restaurant was suppose to be good, I asked the chef about that salmon he said it was good so I ordered the salmon & it was so dry couldn't even eat it, the took out all the oils outta salmon so that went back only to be replaced by steak which wasn't that bad. I had a swim up ocean view room that was beautiful! It was really disappointing. The only problem was air conditioning. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Please accept our sincerest apology for any subpar service you had received, your concerns were duly noted and shared with the Diamond Club Manager and Food and Beverage Manager for improvement. Amazing Holiday And Wedding: Royalton Negril - See 4,052 traveller reviews, 4,337 photos, and cheap deals for Royalton Negril at Tripadvisor. We are already making plans for our next trip to this exact resort. He has tricks for days!!!! I will most certainly be returning to this lovely resort. Please see our partners for more details. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. We found the Diamond Club lounge towards the end of the holiday (we weren’t shown this on arrivals) this provided extra snacks such as a continental breakfast as well. The front desk was nice polite & kinda quick on the check-in. The main bar with Phillip, Simone, Ruel, Lerenzo, and Christina was an absolute delight. The waiting area at Hunter is beyond miserable with the heat. This was my first trip to Jamaica. Nothing really outstanding to make us want to go back. Royalton. Okeen is also very helpful and so smiley and friendly, he definitely stood out from the rest of the staff- he couldn’t do more for us!Butler ServiceThis wasn’t worth it for us! To be totally honest this hotel shouldn't really be open now as a lot of kinks they gotta put right I.e constant power cuts 1 lasted around 30 mins only for the staff member to tell me someone crashed into the power line, only for the Riu Palace to have lights so that was a lie. Ask Jenssen80 about Royalton Negril Resort and Spa, Ask Tammie J M about Royalton Negril Resort and Spa, Ask Carla E about Royalton Negril Resort and Spa, Ask Richard Blake W about Royalton Negril Resort and Spa, Ask negril17 about Royalton Negril Resort and Spa, Ask sher167 about Royalton Negril Resort and Spa, Hotels near Royalton Negril Resort and Spa, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Negril, Negril Adults Only and Adult Friendly Hotels, Hotels near Natasha's One Love Massage Spa, Hotels near I am OM Yoga and Pilates Studio, We compared the lowest prices from 8 websites, We compared the lowest prices from 7 websites, Grand Lido Negril Au Naturel All-Suite-Resort. … This food was lovely but again so was the food from the huts by the main pool. Review collected in partnership with this hotel. One Love Royalton Negril Fam. We had no a/c in our room for 3.5 days until we were finally moved to another room. We never got one and in the end just had to brave the wet weather! I am at Couples Negril sitting on my balcony right now watching the construction trucks scurry about over at the Royalton. We were really disappointed with this. Very strange. Taxes and fees that are shown are estimates only. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Very little beach. Royalton Negril all-inclusive Jamaica honeymoon, vacation, anniversary and wedding packages made easy. While there were challenges and other members of staff tried to make us comfortable this one front desk rep made it worse even when we were checking out.That of course can be fixed with training and getting the right person for the job. Royalton Negril: Wedding - Read 4,048 reviews, view 4,331 traveller photos, and find great deals for Royalton Negril at Tripadvisor. Wow is all I can say about our Family/friends holiday! We were so impressed the nexus tour guide came to our room to ease booking. New resort. When my partner & I first arrived we was allocated to our room which was nice & modern. We enjoyed our holiday but not because we paid for Diamond Club or had a swim up room. ACMRNG, Management Team at Royalton Negril Resort and Spa, responded to this review. The drinks...I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. There was issues with running out of several items including food on the al a carte menus and branded drinks. We hope that you grant us another opportunity to host you again so that we can deliver an experience that will exceed your last.Regards,Royalton Negril Management Team. We can’t wait to return to another Royalton property! Dear Cooljc713,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us. Royalton Negril: Wedding Week - Read 4,159 reviews, view 4,480 traveller photos, and find great deals for Royalton Negril at Tripadvisor. Food was good, service great. Pools were ok. At nigh times the Sports bar is ok. I agree with Rastagirl. We are delighted to view your comments highlighting the hospitality of our attentive hosts, especially those mentioned in your comments who contributed positively to your stay; they will be commended for their exceptional service.It was certainly a pleasure hosting and we look forward to welcoming you and your friend for another memorable vacation experience. The beach really sucked. Food was good, service great.More. It saddens us that you were less than pleased with the other specialty restaurants, your concerns were noted and shared with the relevant manager for further review.It is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last.Regards,Courtney MillerGeneral Manager. Thank you thank you thank you, Dear Carla E,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us.We are thrilled to hear that you had a wonderful experience at our resort and your comments highlighting the hospitality of our amazing staff members are greatly appreciated - we will ensure Nichola, Sean, Andrene and Kemar receive the recognition they deserve.It was certainly a pleasure hosting you and we look forward to your return.Regards,Courtney MillerGeneral Manager. Okay after traveling on a rough ride the last thing I wanted was a tour. The SteakHouse Restaurant was suppose to be good, I asked the chef about that salmon he said it was good so I ordered the salmon & it was so dry couldn't even eat it, the took out all the oils outta salmon so that went back only to be replaced by steak which wasn't that bad. Their was no Diet Coke or any other mixes available for the majority of our stay. Kirk came and saw us every now and again and helped us with our luggage at the end of the holiday but overall for what we paid, it wasn’t worth it. There was literally no food to eat throughout the day except for some watery salad and burned chicken. The Royalton was nice. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. It saddens us to learn that we delivered less than an incredible vacation experience throughout your stay. The Italian restaurant wasn't worth the time or the 45min wait. I recently stayed in the Royalton Negril, My experiences in this hotel is mixed. Average food. Review collected in partnership with this hotel. The nighttime parties are the best and at the pool they do it all over with Trivia. Regards,Royalton NegrilManagement Team. The calypso restaurant was very good. Know that it is very hot in June. All I wanted was to get to my room and relax. Dear Littlesunshine14,Thank you for choosing Royalton Negril a second time for your recent vacation and taking the time to share your experience with us. The food in the hotel is slightly bland & could do with bigger portions in the Restaurants. Dear Negril17,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your kind comments highlighting the hospitality of our amazing staff members, Philip, Simone, Ruel, Lorenzo and Christina - we will ensure they receive the recognition she deserves.Please accept our sincerest apology for the inconveniences you experienced during your stay with us, we would like to take this opportunity to let you know that we have shared your concerns with the relevant Department Managers and they are working diligently to rectify this issue.It is hoped, you will grant us another opportunity to serve you to an experience which will surpass your last.Regards,Courtney MillerGeneral Manager. She wasn’t interested in what we had to say, earlier on in the holiday she told my partner to have more respect and smoke at the correct smoking bins! Just returned from 5 day stay. When my partner & I first arrived we was allocated to our room which was nice & modern. Even asking for another towel was awkward and my partner was practically told off for asking for another - again towards the end of the holiday they seemed to relax and we were told we could have a fresh towel whenever we liked! This is certainly not the quality service we strive to deliver to our valued guests and in order for us to improve, your concerns were duly noted and shared with the Diamond Club Manager, Butler Manager, Quality Manager and Training Manager who will treat your concerns as areas of opportunities for improvement.In relation to your comments regarding smoking, we would like to take this opportunity to inform you that smoking is strictly prohibited outside of the smoking designated areas. Dear Carol s,Thank you for choosing Royalton Negril for your recent vacation and taking the time to share your experience with us.We appreciate your comments highlighting our modern-styled rooms and delicious meals. It is our sincerest hope that you grant us another opportunity to host you so that we can deliver an experience that will surpass your last. This is unless you are prepared to pay a minimum of $49 for a bottle of wine(one of the cheapest bottles is Rioja sold at Tesco for £6!!!!) 1st they came at 11 which was to early then came again 1140 after ringing reception 5 times.In a few years this hotel may be very good. This is our second visit to this hotel and it’s amazing I just love the staff and they are so welcoming helpful and polite! We had lots of rain and the hotel does not have enough brollys! The Zen restaurant was fun but again the food was slightly bland we had to ask for salt & pepper. We asked SEVERAL times for one and were told different things such as “one is on its way”, “we are ordering more”, “we will have to add you to the list” etc. He was standing next to one at the beach but she said he couldn’t smoke at that smoking bin! Hideaway guests have use of every area of the whole of the resort. A swim up roomWe paid a lot more for a swim up room which never saw the sun in the day! The hideaway is adults only and has the 2 best al a carte restaurants, separate pool, dining area and allows you to watch the sun set. The rooms are nice & airy & had a see view, stayed in Block3. What resort runs out of napkins at the buffet? I walked away fro, the tour info. When my partner & I first arrived we was allocated to our room which was nice & modern. Premium liquor ? Save time and money with Honeymoons, Inc., the all-inclusive Jamaica experts. I don’t have a bad word to say about this place and I can’t find a fault with anything!Every morning you are welcomed by a lovely smile and a welcome hello! Review tags are currently only available for English language reviews. Andrene at the swim out bar was extremely professional and had lots of energy. Has anyone got any top tips for wedding planning at the hotel. We saw a beautiful wedding today on the beach at … Please see our partners for more details. We’ve been visiting many different resorts in many different countries. It was a shame there was no sun as maybe we would have spent time here. If I would of known there is no way I would of spent 4K for me & my partner to stay at the Royalton. If you want a modern hotel in Jamaica then this is your place as it doesn't have any Jamaican character at all, you could look at the hotel & be anywhere in the world, it just felt like being in a new apartment block in London. We had never had Butler service before so asked what we could use him for - he said it was probably not what we thought and he could arrange for us to have some laundry done and book some tables for us in the A La Carte restaurants. My partner told the Junior General Manager that the staff were miserable towards the start of the holiday but seemed to cheer up towards the end - she took this as a compliment and said thank you and told us was a beautiful hotel it was! We had Kirk and Eugene as our Butlers and they were friendly, however we hardly saw them. Not even close . The front desk was nice polite & kinda quick on the check-in. Royalton Negril: Wedding - See 4,220 traveler reviews, 4,508 candid photos, and great deals for Royalton Negril at Tripadvisor. It was off season so we had to dodge rain at times but that is the season. The staffAs previously mentioned some were miserable, but a few were friendly - I wish I had names as they deserve recognition! Starts approx. 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